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    Date: 2021-12-15 11:23:03.945230

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    Date: 2021-12-28 07:57:40.880023

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SALARY LOAN

Requested from SSS by f. lirazan at 11:23 AM on Dec 15, 2021.
Purpose: SSS DISBURMENT DEPARTMENT -FOLLOW UP MY SALARY LOAN
Date of Coverage: 12/07/2021 - 12/15/2021
Tracking no: #SSS-852367980149

lirazan 11:23 AM, Dec 15, 2021 

Hi Madame/Sir,
This is to follow up regarding my SALARY LOAN APPLICATION STATUS. My loan application was submitted dated 12-07-2021and was already certified by my employer. It was in APPROVED status last December 7, 2021. Per my knowledge, it will only take 3-5 working days to process from the approval date. Unfortunately until now it hasn't been credited to my enrolled disbursement account. It's been too long. I already emailed SSS several times but no reply at all. And tried to call SSS hotlines but lines were busy. Can you please advise me asap when it will be credited to my bank account?

SSS 07:57 AM, Dec 28, 2021 

December 28, 2021

Dear ferrie mae lirazan,

Greetings!

Thank you for your request dated Dec 15, 2021 11:23:03 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SALARY LOAN.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information by accessing your My.SSS account on the SSS website. An email has also been sent to your registered email address. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer, SSS
FOI Officer

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