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    Date: 2020-07-27 16:20:18.702183

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    Date: 2022-01-05 11:56:45.034466

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SSS Calamity Loan-COVID-19 Status

Requested from SSS by R. Palmera at 04:20 PM on Jul 27, 2020.
Purpose: Follow-up
Date of Coverage: 06/30/2020 - 07/08/2020
Tracking no: #SSS-859092720787

Palmera 04:20 PM, Jul 27, 2020 

Hi! I would like to follow-up on the status of our calamity loan application. We have submitted our application last June 30, 2020 and it was approved last July 08, 2020. We have been checking on the SSS Portal and the Loan Application Status was "Disbursement Thru the Bank - G", however, the approved loan amount has not been credited to our bank accounts. Last July 20, we sent a ticket on this matter thru crms.sss.gov.ph and it was stated that the response time was 72 hours but it was already a week and until now, we have not received any reply. 

Thank you.

SSS 11:56 AM, Jan 05, 2022 

January 5, 2022

Dear Ronald Palmera,

Greetings!

Thank you for your request dated Jul 27, 2020 04:20:18 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SSS Calamity Loan-COVID-19 Status.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may check the status of your loans at your My.SSS account through the SSS website at www.sss.gov.ph. For other details and concerns, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/



Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer, SSS
FOI Officer

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