Social Security System

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  • REQUEST SUBMITTED

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    Date: 2024-01-17 15:05:28.715612

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    Date: 2024-01-24 20:52:15.202915

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SSS Loan Payment not Posted

Requested from SSS by J. Banat at 03:05 PM on Jan 17, 2024.
Purpose: Payment Confirmation
Date of Coverage: 01/16/2024 - 01/17/2024
Tracking no: #SSS-862310094521

Banat 03:05 PM, Jan 17, 2024 

Hi i would like to request from you to check my sss loan payment last January 16, 2024 at 7:44pm amounting to 752.63pesos tru my gcash account. PRN IL230008518811 and my SSS # 10-1001827-2 I've been paying my contribution and loan tru this app but this is my first time experiencing this problem.
Hoping for for kind consideration, kindly post it online, thank you very much!


January 24, 2024

Dear Jennifer Banat,

Greetings!

Thank you for your request dated Jan 17, 2024 03:05:28 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SSS Loan Payment not Posted.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to SSS President and CEO Rolando Ledesma Macasaet at opceo@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
SSS FOI Officer

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