Social Security System

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  • REQUEST SUBMITTED

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    Date: 2022-02-11 20:35:45.675926

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2022-03-04 15:34:10.956238

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Reset of the account on sss

Requested from SSS by J. Espinosa at 08:35 PM on Feb 11, 2022.
Purpose: Reset of my account, the registered email add on my account was hacked.
Date of Coverage: 02/11/2022 - 02/11/2022
Tracking no: #SSS-869275037316

Espinosa 08:35 PM, Feb 11, 2022

Hi, i just want to ask for a reset on my account. My registered email on sss was hacked. Inwant to retrieve my account and change the email add. Thank you.

SSS 03:34 PM, Mar 04, 2022

March 4, 2022

Dear Joshua Espinosa,

Greetings!

Thank you for your request dated Feb 11, 2022 08:35:45 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Reset of the account on sss.

Response to Request

Your FOI request is approved. You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tabs.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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