Social Security System

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  • REQUEST SUBMITTED

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    Date: 2021-01-07 04:09:28.862945

  • PROCESSING REQUEST

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    Date: 2021-01-07 11:27:56.446404

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    Date: 2021-01-20 08:35:50.086034

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Salary loan - was not yet credited to my account

Requested from SSS by R. Amandy at 04:09 AM on Jan 07, 2021.
Purpose: Follow up- I applied for salary loan last 12/16 but up until today it was not yet credited
Date of Coverage: 12/16/2020 - 01/07/2021
Tracking no: #SSS-881633020482

Amandy 04:09 AM, Jan 07, 2021 

Hi I would like to follow up on my salary loan application

Applied last 12/16 for salary loan
I was under the impression that Turn around time will be just 7 to 10 business days

SSS 11:27 AM, Jan 07, 2021 

January 7, 2021

Dear Rachel Ann,

Thank you for your request dated Jan 07, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Salary loan - was not yet credited to my account.

We received your request on Jan 07, 2021 and will respond on or before Jan 28, 2021 04:09:28 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foimc1s2019-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy04ODE2MzMwMjA0ODIM, for request with ticket number #SSS-881633020482.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer


January 20, 2021

Dear Rachel Ann Amandy,

Greetings!

Thank you for your request dated Jan 07, 2021 04:09:28 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Salary loan - was not yet credited to my account.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the loan information you have requested. However, you may wish to contact SSS Member Relations Department at member_relations@sss.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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