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    Date: 2022-12-28 11:11:16.714368

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  • REQUEST SUCCESSFUL

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    Date: 2023-01-30 07:31:05.341356

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request to change my cellphone number in my SSS account

Requested from SSS by T. Medina at 11:11 AM on Dec 28, 2022.
Purpose: Maternity loan
Date of Coverage: 12/01/2022 - 12/28/2022
Tracking no: #SSS-925953393134

Medina 11:11 AM, Dec 28, 2022

Good day,

i have a SSS account but when i going to register it on SSS online i already forgot the cellphone number that i've been using before.

May i request that my Cellphone Number 
be replaced with 09451352325 which is my active cellphone number.

Here are my details relevant to this purpose:

Name: Medina, Tessie Mae

Date of Birth: May 26, 1991

SSS/CRN number: 3422671946

I've also attached two copies of my valid ID as proof 
of my identity 

Thank you,

Tessie Mae Medina

SSS 07:31 AM, Jan 30, 2023

January 30, 2023

Dear Tessie Mae Medina,

Greetings!

Thank you for your request dated Dec 28, 2022 11:11:16 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for request to change my cellphone number in my SSS account.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. You may also check other details and information on SSS Benefits and Programs in the Knowledgebase and FAQs tabs in the said portal.

We would also greatly appreciate it if you would answer our survey to improve our performance: https://forms.gle/yqpVUoD8K2u2uKiVA

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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