Social Security System

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  • REQUEST SUBMITTED

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    Date: 2023-05-08 11:35:16.787377

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    Date: 2023-05-29 11:14:26.214282

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DEATH CLAIM FOLLOW UP

Requested from SSS by B. Alqahtani at 11:35 AM on May 08, 2023.
Purpose: Follow up of death claim
Date of Coverage: 08/31/2022 - 05/08/2023
Tracking no: #SSS-935143642925

Alqahtani 11:35 AM, May 08, 2023

Good day, SSS!
I am writting you this letter to kindly follow up the death claim of my grandmother from my late grandfather's pension.

My grandfather's name is SERGIO MABITAD MARIANO (SSS # 09-0085064-8) and my grandmother is MARIA LERIN MARIANO.

We have already processed this since August of 2022 and up until now, she's still waiting for it. She was given a word that it'll take around 3 months but it has already been 9 months and still, there's nothing.

We would like to kindly follow up this matter.

I cannot attach in this email is the stub given by SSS Baliuag branch upon processing of

May 29, 2023

Dear Basmah Alqahtani,

Greetings!

Thank you for your request dated May 08, 2023 11:35:16 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for DEATH CLAIM FOLLOW UP.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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