Social Security System

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  • REQUEST SUBMITTED

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    Date: 2020-11-24 18:29:34.865908

  • PROCESSING REQUEST

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    Date: 2020-11-25 14:42:05.934285

  • REQUEST SUCCESSFUL

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    Date: 2020-12-14 08:56:41.743633

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Update Loan Account Information

Requested from SSS by M. Yabis at 06:29 PM on Nov 24, 2020.
Purpose: For peace of mind
Date of Coverage: 09/01/2020 - 11/24/2020
Tracking no: #SSS-974387482468

Yabis 06:29 PM, Nov 24, 2020 

Hi!

I have been frequently visiting this site, https://member.sss.gov.ph/, but it is not yet updated with the latest information especially for loan accounts. I would like to request your good office to expedite the process of updating our records on this site since I cannot go to any of your branches at the moment due to the current health crisis.

I hope to hear from you soon. Thank you and stay safe.

Respectfully yours,
Mark Anthony Yabis

SSS 02:42 PM, Nov 25, 2020 

November 25, 2020

Dear Mark Anthony,

Thank you for your request dated Nov 24, 2020 06:29:34 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Update Loan Account Information.

We received your request on Nov 24, 2020 06:29:34 PM and will respond on or before Dec 15, 2020 06:29:34 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy05NzQzODc0ODI0NjgM, for request with ticket number #SSS-974387482468.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer

Ignacio 08:56 AM, Dec 14, 2020 

December 14, 2020

Dear Mark Anthony Yabis,

Greetings!

Thank you for your request dated Nov 24, 2020 06:29:34 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Update Loan Account Information.

Response to Request

Our website is updated with information. If you think there are discrepancies in your records, kindly send an email to member_relations@sss.gov.ph.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Aurora Ignacio
FOI Receiving Officer

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