Requested from SSS by N. Francisco at 03:04 PM on
Feb 04, 2021.
Purpose: Loan amount still not credited in my enrolled disbursement bank account
Date of Coverage: 01/22/2021 - 02/04/2021
Tracking no: #SSS-979601721325
Francisco 03:04 PM, Feb 04, 2021
Transaction Number: SLMW5772021012296798
SSS 08:52 AM, Feb 05, 2021
February 5, 2021
Dear Nilda,
Thank you for your request dated Feb 04, 2021 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for SSS SALARY LOAN/DISBURSEMENT THRU BANK - G.
We received your request on Feb 04, 2021 and will respond on or before Feb 25, 2021 03:04:56 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foipmo05272020130659-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy05Nzk2MDE3MjEzMjUM, for request with ticket number #SSS-979601721325.
Thank you.
Respectfully,
FOI Receiving Officer, SSS
FOI Officer
Francisco 01:08 PM, Feb 06, 2021
Hi Sir/Madam,
This is to follow up regarding my LOAN APPLICATION STATUS. My loan application was submitted dated 01-22-2021and was already certified by my employer. It was in APPROVED status last Jan. 25, 2021. Per my knowledge, it will only take 3-5 working days to process from the approval date. Unfortunately until now it hasn't been credited to my enrolled disbursement account. It's been too long. I already emailed SSS several times but no reply at all. And tried to call SSS hotlines but lines were busy. Can you please advise me asap when it will be credited to my bank account? Please I need your assistance/response on this matter as soon as possible. Thank you.
Loan Information Details
Date submitted: 01-22-2021
Date of Approval: 01-25-2021
Loan Account No. SL202101220049945
Processing Date: 01-26-2021
Voucher Number: LG210126BNK0093.00001
Account Number: 002880269624
Account Type: BDO UNIBANK, INC.
Check Amount: 39,194.52
Sincerely yours,
Nilda Francisco
Ignacio 09:56 AM, Feb 08, 2021
February 8, 2021
Dear Nilda Francisco,
Greetings!
Thank you for your request dated Feb 04, 2021 03:04:56 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your request
You asked for SSS SALARY LOAN/DISBURSEMENT THRU BANK - G.
Response to your request
We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information by accessing your My.SSS account in the SSS website. An email regarding the status of your enrolment has also been sent to your registered email address. For further inquiries, you may set an appointment and visit the nearest SSS branch.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Aurora Ignacio
FOI Officer
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