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    Date: 2021-02-13 21:42:03.216014

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    Date: 2021-02-26 11:48:30.031918

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SSS Lost check for Calamity Loan

Requested from SSS by A. JR at 09:42 PM on Feb 13, 2021.
Purpose: Follow up on the missing check
Date of Coverage: 06/27/2020 - 02/13/2021
Tracking no: #SSS-983964763510



JR 09:42 PM, Feb 13, 2021 

I applied for a Calamity loan in June, however, the check was not received until now. Several follow-ups have been made through SSS email customer service and numerous calls on the landline without success. I am now getting penalties for not paying the loan which I have yet received.

SSS 11:48 AM, Feb 26, 2021 

February 26, 2021

Dear AE,

Thank you for your request dated Feb 13, 2021 09:42:03 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for SSS Lost check for Calamity Loan.

We received your request on Feb 13, 2021 09:42:03 PM and will respond on or before Mar 05, 2021 09:42:03 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy05ODM5NjQ3NjM1MTAM, for request with ticket number #SSS-983964763510.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer

Ignacio 10:59 AM, Mar 10, 2021 

March 10, 2021

Dear AE JR,

I refer to my letter of Feb 13, 2021 09:42:03 PM; about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for SSS Lost check for Calamity Loan.

Our response to your request is due on Mar 05, 2021 09:42:03 PM. Unfortunately, it is taking longer than expected to deal with your request because we need to coordinate with another department.

I apologize for this delay but have applied for an extension so we could work further on your request. We hope to be able to send you a response on or before Apr 02, 2021 09:42:03 PM.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy05ODM5NjQ3NjM1MTAM, for request with ticket number #SSS-983964763510.

Thank you.

Respectfully,

Aurora Ignacio
FOI Officer

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