Social Security System

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  • REQUEST SUBMITTED

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    Date: 2020-11-30 19:18:42.531813

  • PROCESSING REQUEST

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    Date: 2020-12-04 09:01:14.022745

  • REQUEST DENIED

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    Date: 2020-12-16 08:42:01.936047

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SSS Monthly Pension

Requested from SSS by M. Estrella at 07:18 PM on Nov 30, 2020.
Purpose: Did not receive my November pension
Date of Coverage: 11/15/2020 - 11/30/2020
Tracking no: #SSS-004819193158

Estrella 07:18 PM, Nov 30, 2020 

Hi! I did not receive my monthly pension through the bank this November. I was informed only lately by the bank, BPI, that they changed one number of the account number. I already sent my request to change the bank number to SSS local office. When will I be able to get my November pension? I rely on it to pay my bills.

SSS 09:01 AM, Dec 04, 2020 

December 4, 2020

Dear Ma. Angelica,

Thank you for your request dated Nov 30, 2020 07:18:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for SSS Monthly Pension.

We received your request on Nov 30, 2020 07:18:42 PM and will respond on or before Dec 21, 2020 07:18:42 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy0wMDQ4MTkxOTMxNTgM, for request with ticket number #SSS-004819193158.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer


December 16, 2020

Dear Ma. Angelica Estrella,

Greetings!

Thank you for your request dated Nov 30, 2020 07:18:42 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SSS Monthly Pension.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the pension information you have requested. However, you may wish to contact SSS Member Relations Department at member_relations@sss.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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