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    Date: 2021-12-16 21:17:41.938220

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    Date: 2021-12-17 09:25:27.772463

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Online Assistance

Requested from SSS by M. Florentino at 09:17 PM on Dec 16, 2021.
Purpose: Retirement Benefits
Date of Coverage: 12/16/2021 - 12/16/2021
Tracking no: #SSS-024502524938

Florentino 09:17 PM, Dec 16, 2021 

Hi! I can't registered my retirement benefits online. I received a message sayaing that my ATM Savings Account is not found in my SSS record

SSS 09:25 AM, Dec 17, 2021 

December 17, 2021

Dear Marisa Florentino,

Greetings!

Thank you for your request dated Dec 16, 2021 09:17:41 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Online Assistance.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may visit this link to watch how to enroll your savings account: https://bit.ly/SSSDAEM.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer, SSS
FOI Officer

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