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    Date: 2024-01-25 07:23:22.105412

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    Date: 2024-01-25 08:32:03.090216

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SSS Salary Loan Cancellation

Requested from SSS by R. Murata at 07:23 AM on Jan 25, 2024.
Purpose: SSS Salary Loan Cancellation
Date of Coverage: 01/16/2024 - 01/25/2024
Tracking no: #SSS-042944491926

Murata 07:23 AM, Jan 25, 2024 

Hi! I would like to request for immediate cancellation of my SSS Salary Loan. It was approved both by employer and SSS before I was informed that my disbursement account is closed. It's showing that it was processed already in the SSS website. If there's any way to expedite the cancellation or send back the funds to SSS, kindly help.

Transaction number: SLMW1942024011657903

Thank you!


January 25, 2024

Dear Riza Joy Murata,

Greetings!

Thank you for your request dated Jan 25, 2024 07:23:22 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SSS Salary Loan Cancellation.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to SSS President and CEO Rolando Ledesma Macasaet at opceo@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://foipmo09032021150959-dot-efoi-ph.appspot.com/help
SSS FOI Officer

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