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    Date: 2024-01-12 15:16:08.905211

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    Date: 2024-01-25 12:58:24.622136

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SSS PAYMENT CONTRIBUTION PAID THRU GCASH NOT POSTED FOR DECEMBER 2023

Requested from SSS by F. Timpog- Respondo at 03:16 PM on Jan 12, 2024.
Purpose: Voluntary Cobtribution
Date of Coverage: 12/01/2023 - 12/31/2023
Tracking no: #SSS-049885261502

Timpog- Respondo 03:16 PM, Jan 12, 2024

Name: Ferna Rose Timpog Respondo
SS Number: 01-2506909-4
Date of Birth: July 21, 1995

Dear Sir/Madam

I made a payment last January 8, 2024 at around 11:23 AM for my SS Contribution of the month of December 2023.
The PRN generated VA241630602013 was paid via GCASH thru the SSS mobile app amounting to a total including transaction fee of Php 3,018. The GCASH payment reference number was 321027264.
The aforementioned payment was not posted. I am requesting that my payment be posted in my SSS Contribution for Decembee 2023

January 25, 2024

Dear Ferna Rose Timpog- Respondo,

Greetings!

Thank you for your request dated Jan 12, 2024 03:16:08 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SSS PAYMENT CONTRIBUTION PAID THRU GCASH NOT POSTED FOR DECEMBER 2023.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to SSS President and CEO Rolando Ledesma Macasaet at opceo@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
SSS FOI Officer

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