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  • REQUEST SUBMITTED

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    Date: 2021-05-03 23:56:11.701527

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    Date: 2021-05-14 14:10:33.000831

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    Date: 2021-05-21 08:34:25.860885

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2019 Customer Satisfaction Maintenance Survey Dataset

Requested from SSS by K. Lazaro at 11:56 PM on May 03, 2021.
Purpose: I plan to use the dataset on a case study research requirement.
Date of Coverage: 01/01/2019 - 12/31/2019
Tracking no: #SSS-080821879291

Lazaro 11:56 PM, May 03, 2021 

Hi, I would like to request for a copy of the dataset used for the 2019 Customer Satisfaction Maintenance Survey.

Kindly let me know if I need to submit anything else.

Thanks!

SSS 02:10 PM, May 14, 2021 

May 14, 2021

Dear Karlo Angelo,

Thank you for your request dated May 03, 2021 11:56:11 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for 2019 Customer Satisfaction Maintenance Survey Dataset.

We received your request on May 03, 2021 11:56:11 PM and will respond on or before May 24, 2021 11:56:11 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy0wODA4MjE4NzkyOTEM, for request with ticket number #SSS-080821879291.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer


May 21, 2021

Dear Karlo Angelo Lazaro,

Greetings!

Thank you for your request dated May 03, 2021 11:56:11 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for 2019 Customer Satisfaction Maintenance Survey Dataset.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to contact SSS Member Relations Department at member_relations @sss.gov.ph.

For further assistance you may review the FAQ section of the eFOI site: https://foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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