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  • REQUEST SUBMITTED

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    Date: 2021-05-21 12:05:44.155462

  • PROCESSING REQUEST

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    Date: 2021-05-25 10:44:12.315252

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    Date: 2021-06-15 14:56:28.130152

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The delayed disbursement of an approved SSS Salary Loan

Requested from SSS by M. Salvaloza at 12:05 PM on May 21, 2021.
Purpose: Personal consultation for an answer
Date of Coverage: 04/19/2021 - 05/18/2021
Tracking no: #SSS-083256506817

Salvaloza 12:05 PM, May 21, 2021 

Hi! I would like to ask why is that the Gcash account was indicated yet until such time I deactivated my APPROVED salary loan because of the too many days of waiting and still didn't reimburse the approved salary loan. so I decided of deactivating instead of another day or months of waiting.

And lastly, can you consider that the attachment of ATM cards that not all cards have been indicated the bank account number in it? and please isn't it enough that the names indicated in the card were truly a confirmation that I have bank accounts?

It's hard for us toapply online salary application loan.

SSS 10:44 AM, May 25, 2021 

May 25, 2021

Dear Mark Rayje,

Thank you for your request dated May 21, 2021 12:05:44 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for The delayed disbursement of an approved SSS Salary Loan.

We received your request on May 21, 2021 12:05:44 PM and will respond on or before Jun 11, 2021 12:05:44 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy0wODMyNTY1MDY4MTcM, for request with ticket number #SSS-083256506817.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer

Ignacio 02:56 PM, Jun 15, 2021 

June 15, 2021

Dear Mark Rayje Salvaloza,

Greetings!

Thank you for your request dated May 21, 2021 12:05:44 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for The delayed disbursement of an approved SSS Salary Loan.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information by accessing your My.SSS account in the SSS website. An email has also been sent to your registered email address.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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