Social Security System

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  • REQUEST SUBMITTED

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    Date: 2022-03-24 19:00:21.146614

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  • REQUEST SUCCESSFUL

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    Date: 2022-03-28 09:33:09.317521

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Onlineserviceassistance@sss.gov.ph

Requested from SSS by S. APASO at 07:00 PM on Mar 24, 2022.
Purpose: Asking help or assistance from sss
Date of Coverage: 03/24/2022 - 03/24/2022
Tracking no: #SSS-086322248121

APASO 07:00 PM, Mar 24, 2022

Good pm
 Hi I tried to register online in your site sss.gov.ph regarding my maternity claim, but unfortunately, unsuccessful registration due to some reasons, that my name and birthdate didn't match to my sss records. I would like to ask help or assistance from you to solve my problem. Open for your kind consideration. Thank you!  
I indicate my details

Name:SHIELA MAE LARROZA APASO
Birthday: August 7, 1988
CRN/SS number: 0941521240

Thank you!

SSS 09:33 AM, Mar 28, 2022

March 28, 2022

Dear SHIELA MAE APASO,

Greetings!

Thank you for your request dated Mar 24, 2022 07:00:21 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Onlineserviceassistance@sss.gov.ph.

Response to Request

Your FOI request is approved. You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tabs.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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