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  • REQUEST SUBMITTED

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    Date: 2022-09-16 02:48:10.712786

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  • REQUEST SUCCESSFUL

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    Date: 2022-11-24 18:50:49.344292

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SSS SALARY LOAN NOT CREDITED TO MY VALID NOMINATED BANK ACCOUNT

Requested from SSS by A. Reyes at 02:48 AM on Sep 16, 2022.
Purpose: Emergency use of my loan to pay the electric bill
Date of Coverage: 09/07/2022 - 09/15/2022
Tracking no: #SSS-117487754173

Reyes 02:48 AM, Sep 16, 2022 

Good day! I would like to follow up on my SSS salary loan. It was approved last Sept 9, 2022, and emailed to me that it will be credited to my valid nominated bank account within 3-5 working days but until now it is not credited yet. 

Transaction no: SLMW5522022090797033

Hoping for your affirmative response. 

I badly need this ASAP cause I need to pay the electric bill. Please if it can do this day. Thanks!

SSS 06:50 PM, Nov 24, 2022 

November 24, 2022

Dear Alfred Reyes,

Greetings!

Thank you for your request dated Sep 16, 2022 02:48:10 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for SSS SALARY LOAN NOT CREDITED TO MY VALID NOMINATED BANK ACCOUNT.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tab.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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