Social Security System

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    Date: 2023-12-22 14:57:58.864398

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    Date: 2024-01-31 12:53:15.242280

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SNEW7982023120194769- Sickness Benefits

Requested from SSS by M. Operaña at 02:57 PM on Dec 22, 2023.
Purpose: Sickness Benefit Update
Date of Coverage: 12/01/2023 - 12/22/2023
Tracking no: #SSS-120018480895

Operaña 02:57 PM, Dec 22, 2023 

Hello, Good day! 

I would like to ask since it's been three weeks since the company of ny husband filed his sickness benefit in SSS. 

Until now, December 22, the status is still for medical evaluation. 

Per SSS, their turn around time for the process is 1-2 weeks. 

May I ask for your assistance regarding this? 

Thank you so much.

Operaña 06:47 PM, Jan 12, 2024 

Hello,

It's been over a month since the employer of my husband filed for his SSS sickness benefit but until now, no update.

Please kindly extend your assistance to this agency.

Thank you.

SSS 12:53 PM, Jan 31, 2024 

January 31, 2024

Dear Maki Operaña,

Greetings!

Thank you for your request dated Dec 22, 2023 02:57:58 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SNEW7982023120194769- Sickness Benefits.

Response to your request

To know the status of your (benefit/loan), you may visit and register in our My.SSS Portal at www.sss.gov.ph.

For other details and concerns, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to SSS President and CEO Rolando Ledesma Macasaet at opceo@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
SSS
FOI Officer

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