Social Security System

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    Date: 2023-07-06 15:18:27.941839

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    Date: 2023-07-07 21:35:08.429109

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Request to change my e-mail address on my SSS account

Requested from SSS by J. Givero at 03:18 PM on Jul 06, 2023.
Purpose: Account Login
Date of Coverage: 07/06/2023 - 07/06/2023
Tracking no: #SSS-133745277430

Givero 03:18 PM, Jul 06, 2023

Hi Sir/ Madam,

Good Day.

Can I make a request to change my e-mail address on my SSS account?

I registered my SSS account using the company email address .Due to the Pandemic, we are retrenched since October 2020, and my company e-mail was already deactivated.

I forgot my password so I cannot reset it since my email address was deactivated.
See below of my details regarding my SSS account

Full Name: Joel Givero
Mothers Name: Gloria Ranola
Birthdate: 11/09/1969
SSS Number: 03-9469473-7

Old company email address : jrgivero@motolite.com

New Personal  Email Address : jrgivero@gmail.com

July 7, 2023

Dear Joel Givero,

Greetings!

Thank you for your request dated Jul 06, 2023 03:18:27 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Request to change my e-mail address on my SSS account.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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