Requested from SSS by E. Mangawang at 12:45 PM on
Sep 30, 2020.
Purpose: everyday expenses due to skeletal work schedule
Date of Coverage: 09/09/2020 - 09/30/2020
Tracking no: #SSS-207123986742
Mangawang 12:45 PM, Sep 30, 2020
good day,
i would like to follow up my salary loan on SSS and request for cancellation of my CALAMITY LOAN due to erroneous bank acount number.
my SSS # 33-8304766-4
birthdate: 12/14/1985
SSS 09:44 AM, Oct 12, 2020
October 12, 2020
Dear Erika Marie,
Thank you for your request dated Sep 30, 2020 12:45:12 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Request for CALAMITY LOAN cancellation/follow up on my salary loan.
We received your request on Sep 30, 2020 12:45:12 PM and will respond on or before Oct 21, 2020 12:45:12 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy0yMDcxMjM5ODY3NDIM, for request with ticket number #SSS-207123986742.
Thank you.
Respectfully,
FOI Receiving Officer, SSS
FOI Officer
Mangawang 10:36 AM, Oct 14, 2020
Cancellation of my Calamity Loan. 1 month mahigit na po pero no action si sss. Auto cancellation na daw pero hanggang ngayon hindi pa din nacacancel yung calamity loan ko sa knila due to wrong acount number. nabago ko na din yung account number ko para makapag reapply sana kaso hanggang ngayon di pa nila kinacancel.
sana magawan nila agad ng action. salamat
Ignacio 03:24 PM, Oct 14, 2020
October 14, 2020
Dear Erika Marie Mangawang,
Greetings!
Thank you for your request dated Sep 30, 2020 12:45:12 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for Request for CALAMITY LOAN cancellation/follow up on my salary loan.
Response to Request
Submission of COVID-19 CLAP application with invalid/erroneous bank details (ie. incorrect bank account/bank name, no existing bank account, closed account, frozen bank account) in the BEM shall result to non-crediting of loan proceeds or automated cancellation of approved loan.
The process of cancellation is as follows:
An SMS notification shall be sent to the member about the unsuccessful crediting of loan proceeds to the nominated bank.
1. Member must log-in to the My.SSS facility in the SSS website (www.sss.gov.ph) and re-encode in the BEM under the E-Services tab the correct bank details.
2. Member must re-apply/re-submit a new COVID-19 CLAP application using the correct bank account details.
Note: Individual requests for cancellation from members is no longer needed as automated loan cancellations shall be done on a regular basis by SSS upon receipt of report of unsuccessful crediting from the settlement bank. Said report is submitted to SSS within three (3) days from the date of unsuccessful crediting.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Thank you.
Respectfully,
Aurora Ignacio
FOI Receiving Officer
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