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    Date: 2023-11-18 22:19:19.935315

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    Date: 2024-01-31 19:36:08.286458

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Disbursement Account Enrollment

Requested from SSS by M. Guerta at 10:19 PM on Nov 18, 2023.
Purpose: Disbursement enrolment approval issue/improvement
Date of Coverage: 11/17/2023 - 11/18/2023
Tracking no: #SSS-220377747627

Guerta 10:19 PM, Nov 18, 2023 

Hi,

I would like to ask for update on my sss disbursement account enrolment. I wonder why my BPI account is always rejected and says that the card does not have account number but all the atm cards now does not show the account number.

Here's the transaction no.: BTMW6492023111752123

Thanks,
Marlene Guerta

SSS 07:36 PM, Jan 31, 2024 

January 31, 2024

Dear Marlene Selina Guerta,

Greetings!

Thank you for your request dated Nov 18, 2023 10:19:19 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Disbursement Account Enrollment.

Response to your request

To know the details of your concern, you may check Knowledgebase and FAQs tab found in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to pased@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
SSS
FOI Officer

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