Social Security System

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  • REQUEST SUBMITTED

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    Date: 2022-11-22 01:42:41.369600

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  • REQUEST SUCCESSFUL

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    Date: 2022-11-24 12:22:51.646008

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Sickness notification rejected. All documents submitted

Requested from SSS by R. Ramos at 01:42 AM on Nov 22, 2022.
Purpose: Benefit
Date of Coverage: 10/25/2022 - 11/17/2022
Tracking no: #SSS-222441427106

Ramos 01:42 AM, Nov 22, 2022

Hi, I would like to request assistance regarding my sickness notification being rejected. Was being asked to re file and submit a certified true copy of the operation procedure. I undergone laparoscopic surgery. I already submitted all documents needed and it was my employer who submitted the forms and documents. I paid for the said documents from the hospital. Was being asked to refile but I no longer have the luxury of time to get or complete the documents again sue to the fact that I am also working. I was expecting that everything is good since I know I have done my part. Thank you

SSS 12:22 PM, Nov 24, 2022

November 24, 2022

Dear Roger Benedick Ramos,

Greetings!

Thank you for your request dated Nov 22, 2022 01:42:41 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Sickness notification rejected. All documents submitted.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tab.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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