Social Security System

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  • REQUEST SUBMITTED

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    Date: 2023-06-14 16:30:07.796542

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  • REQUEST DENIED

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    Date: 2023-06-15 13:33:19.107482

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pass word resetting

Requested from SSS by J. MARCHAN at 04:30 PM on Jun 14, 2023.
Purpose: password resetting updating of email address
Date of Coverage: 07/05/2016 - 05/31/2023
Tracking no: #SSS-223599187580

MARCHAN 04:30 PM, Jun 14, 2023 

Good day

I’m requesting that my account email address be changed or updated to jessmarchan64@gmail.com. I have already lost access to my original email address, making resetting my SSS account password difficult. Here are my account details:

SSS NUMBER  01-0507669-6
FIRST NAME: JESUS
MIDDLE NAME MILANES
LAST NAME  MARCHAN
DATE OF BIRTH  MARCH 27, 1959
MOBILE NUMBER 09198629186
LANDLINE (042) 7172450
EMAIL ADDRESS jessmarchan64@gmail.com
I have also attached a copy of my UMID card and a photo of me holding the same ID for identification purposes. Thank you, and looking forward to your respons


June 15, 2023

Dear JESUS MARCHAN,

Greetings!

Thank you for your request dated Jun 14, 2023 04:30:07 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for pass word resetting.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

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