Social Security System

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  • REQUEST SUBMITTED

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    Date: 2021-01-06 15:41:23.906360

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    Date: 2021-01-07 11:52:54.977442

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    Date: 2021-01-20 08:48:26.045043

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FOLLOW UP OF SALARY LOAN APPROVED 07 DECEMBER 2020

Requested from SSS by M. Hungay at 03:41 PM on Jan 06, 2021.
Purpose: FOLLOW UP OF SALARY LOAN APPROVED 07 DECEMBER 2020
Date of Coverage: 12/07/2020 - 01/06/2021
Tracking no: #SSS-230679506108

Hungay 03:41 PM, Jan 06, 2021

Hi,

I hope you can assist me as I tried calling SSS hotlines but no answer. I also tried sending them several emails but they just give me tickets and I never heard from them. To date, the funds were not yet deposited in my account. It is already almost a month and I really need it.

SSS number: 0722979875
Name: Maricris Borres Hungay
Contact Number:09192473684

Hungay 03:43 PM, Jan 06, 2021

The ticket number of my request is 2021003374  and 2022150235

SSS 11:52 AM, Jan 07, 2021

January 7, 2021

Dear Maricris,

Thank you for your request dated Jan 06, 2021 03:41:23 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for FOLLOW UP OF SALARY LOAN APPROVED 07 DECEMBER 2020.

We received your request on Jan 06, 2021 03:41:23 PM and will respond on or before Jan 27, 2021 03:41:23 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy0yMzA2Nzk1MDYxMDgM, for request with ticket number #SSS-230679506108.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer

Ignacio 08:48 AM, Jan 20, 2021

January 20, 2021

Dear Maricris Hungay,

Greetings!

Thank you for your request dated Jan 06, 2021 03:41:23 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for FOLLOW UP OF SALARY LOAN APPROVED 07 DECEMBER 2020.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information by accessing your My.SSS account in the SSS website to check if the DAEM info is correct. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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