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    Date: 2022-05-25 11:57:05.101491

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    Date: 2022-06-17 09:01:06.013881

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Unposted Loan Payments and Request to Waive the Penalty

Requested from SSS by R. Delos Santos at 11:57 AM on May 25, 2022.
Purpose: To update the Salary Loan account
Date of Coverage: 03/31/2021 - 07/30/2021
Tracking no: #SSS-243105816901

Delos Santos 11:57 AM, May 25, 2022 

There were unposted payments in our employee's Salary Loan from March 2021 to July 2021. We had raised this concern upon knowing the situation in the same year, however, up until now, there has been no action on our concern. We are eager to push these issues of unposted payments and waive the penalty because the SSS assigned employees made the mistake.
i am hoping for fast response.

SSS 09:01 AM, Jun 17, 2022 

June 17, 2022

Dear Rochelle Delos Santos,

Greetings!

Thank you for your request dated May 25, 2022 11:57:05 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Unposted Loan Payments and Request to Waive the Penalty.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tabs. Thank you and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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