Social Security System

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2022-12-28 18:08:54.460860

  • PROCESSING REQUEST

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  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2023-01-30 07:31:38.882067

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Unsuccessful online registration

Requested from SSS by A. De Guzman at 06:08 PM on Dec 28, 2022.
Purpose: Unsuccessful Online Registration for Loan
Date of Coverage: 12/28/2022 - 12/28/2022
Tracking no: #SSS-246284318264

De Guzman 06:08 PM, Dec 28, 2022 

Good day,

I tried to register my account online but I received an email showing it was unsuccessful due to the following reason.
*My name and/or date of birth does not match my SSS records.

As I will be applying for an SSS loan, here are my details relevant to this purpose:

Name: De Guzman, Alfredo Jr

Date of birth: April 24, 1984

SSS/CRN number: 33-7762197-3

Contact number: 09064029962

Email address:
jojo.deguzman1023@yahoo.com.sg

Please help me with my request so that I can access my online registration and proceed with my SSS loan. Thank you


Warmest regards,

Alfredo De Guzman Jr.

SSS 07:31 AM, Jan 30, 2023 

January 30, 2023

Dear Alfredo Jr De Guzman,

Greetings!

Thank you for your request dated Dec 28, 2022 06:08:54 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Unsuccessful online registration.

Response to Request

You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. You may also check other details and information on SSS Benefits and Programs in the Knowledgebase and FAQs tabs in the said portal.

We would also greatly appreciate it if you would answer our survey to improve our performance: https://forms.gle/yqpVUoD8K2u2uKiVA

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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