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  • REQUEST SUBMITTED

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    Date: 2022-03-14 19:28:39.274833

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  • REQUEST SUCCESSFUL

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    Date: 2022-03-18 14:03:21.975081

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MA. ODESSA DE LA CRUZ

Requested from SSS by M. DE LA CRUZ at 07:28 PM on Mar 14, 2022.
Purpose: LOAN WAS APPROVED BUT NOT YET CREDITED ON MY BANK ACCOUNT
Date of Coverage: 03/03/2022 - 03/04/2022
Tracking no: #SSS-260040722897

DE LA CRUZ 07:28 PM, Mar 14, 2022 

Hi,

My loan was approved March 3, 2022 but havent received the money on my BDO savings account. I have double check my account number and there is noting wrong with it. I would like to know why it hasn't been credit on my Bank Account, its been more the a week now the my loan is approved. 

Your immediate reply would be highly appreciated.

Regards,

Ma. Odessa De La Cruz

SSS 02:03 PM, Mar 18, 2022 

March 18, 2022

Dear Ma. Odessa DE LA CRUZ,

Greetings!

Thank you for your request dated Mar 14, 2022 07:28:39 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for MA. ODESSA DE LA CRUZ.

Response to Request

Your FOI request is approved. You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tabs.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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