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    Date: 2022-03-31 12:04:26.287345

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    Date: 2022-04-04 10:39:24.049641

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ECC Benefit Claim

Requested from SSS by P. Contrador at 12:04 PM on Mar 31, 2022.
Purpose: Seek for Assistance
Date of Coverage: 02/07/2022 - 03/31/2022
Tracking no: #SSS-289207467428

Contrador 12:04 PM, Mar 31, 2022

i would like to seek help for your agency i submitted my ecc claim to my employer last sept 2021. It was approved in your system and for payment processing by feb 7 2022. Last March 29, 2022 you have rejected my claim stating the i have multiple daem and refile it through my employer. Claim ref number: ECMO0052022020717305. Now the refile the claim with ref number SNEW427202203313318. This was a bit confusing why is the reason to reject the claim if it has 2 daem. Also it seems that i will be again go back from thw start of the claim process? Hope someone can assist me on my request.

SSS 10:39 AM, Apr 04, 2022

April 4, 2022

Dear Paul Reniel Contrador,

Greetings!

Thank you for your request dated Mar 31, 2022 12:04:26 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for ECC Benefit Claim.

Response to Request

Your FOI request is approved. You may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph/ so our admins can address your concern. Other details and information on SSS Benefits and Programs can be found in the Knowledgebase and FAQs tabs.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Receiving Officer

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