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  • REQUEST SUBMITTED

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    Date: 2023-08-07 12:28:05.933971

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  • REQUEST SUCCESSFUL

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    Date: 2024-01-31 21:58:40.107250

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Renewal for survivors pension(ACOP)

Requested from SSS by C. Pereña at 12:28 PM on Aug 07, 2023.
Purpose: For a hassle free complying for ACOP
Date of Coverage: 05/20/2023 - 07/20/2023
Tracking no: #SSS-295358494040

Pereña 12:28 PM, Aug 07, 2023 

Good day i would like to request if i could update my mothers pension (comply for ACOP) through online...because my mother can no longer go personally to your office (SSS) i cant leave my mother alone in our house she is already using wheelchair...if your office need proof we are willing to undergo videocall...
Thank you very much for your kind consideration

SSS 09:58 PM, Jan 31, 2024 

January 31, 2024

Dear Carmelita Pereña,

Greetings!

Thank you for your request dated Aug 07, 2023 12:28:05 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Renewal for survivors pension(ACOP).

Response to your request

To know the details of the (benefit/loan), you may check Knowledgebase and FAQs tab found in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to pased@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer, SSS
FOI Officer

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