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    Date: 2023-04-12 17:59:23.898230

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    Date: 2023-05-30 15:39:36.293203

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SALARY LOAN IS NOT YET CREDITED AFTER 5 DAYS

Requested from SSS by I. Ocampo at 05:59 PM on Apr 12, 2023.
Purpose: REASON WHY IT IS NOT YET CREDITED TO MY ENROLLED DISBURSEMENT ACCOUNTEVEN AFTER 5 WORKING DAYS
Date of Coverage: 04/05/2023 - 04/12/2023
Tracking no: #SSS-337255767148

Ocampo 05:59 PM, Apr 12, 2023 

Hi,

I would like to follow up my SSS Salary Loan. It was approved by SSS last 9th of April, until now I haven't received my loan thru my enrolled disbursement account. It's been a week. I thought it will be credited after 3 or 5 working days. Why does it seems like it has been delayed?

SSS 03:39 PM, May 30, 2023 

May 30, 2023

Dear Iloiza Jane Ocampo,

Greetings!

Thank you for your request dated Apr 12, 2023 05:59:23 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SALARY LOAN IS NOT YET CREDITED AFTER 5 DAYS.

Response to your request

To know the status of your loan, you may visit and register in our My.SSS Portal at www.sss.gov.ph.

For other details and concerns, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer, SSS
FOI Officer

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