Social Security System

Browse over 6788 requests from this government agency

Go Back

  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2023-11-22 15:52:59.112728

  • PROCESSING REQUEST

    Your request is already in review

  • REQUEST DENIED

    Your request was denied

    Date: 2024-01-31 18:33:38.094176

  • 4

    RATE YOUR REQUEST

    How was your request?

Request to Reset SSS Employer Account

Requested from SSS by M. Pacheco at 03:52 PM on Nov 22, 2023.
Purpose: Requesting to reset Employers account
Date of Coverage: 11/22/2023 - 11/22/2023
Tracking no: #SSS-348209195936

Pacheco 03:52 PM, Nov 22, 2023 

I would like to request  to reset a corporate account. We cannot log in our account to generate PRN for the employees contributions.

We've encountered a One Time Password, but we did not generate it in our account. 

Hope you can help us. As soon as possible. Thank you


January 31, 2024

Dear Michelle Joy Pacheco,

Greetings!

Thank you for your request dated Nov 22, 2023 03:52:59 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Request to Reset SSS Employer Account.

Response to your request

Your request is being denied because Freedom of Information (FOI) does not cover inquiries and concerns that disclose member information and details.

To address your concern, you may visit and register in our uSSSap Tayo CRMS Portal at https://crms.sss.gov.ph.

We also want to take this opportunity to remind you to be vigilant and refrain from displaying personal data on public platforms as this may be used in fraudulent activities.

We would also greatly appreciate it if you would take some time to answer our survey to further improve our performance: https://forms.gle/kBfPhnK7DGmNeBAA8.

Thank you very much and stay safe.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to pased@sss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Officer

Is this request offensive?

Requests for personal information and vexatious requests are not considered valid requests for Official Information.

If you believe this request is not suitable, you can report it for attention by the site administrators.