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  • REQUEST SUBMITTED

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    Date: 2021-09-28 13:53:12.001466

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    Your request was successful

    Date: 2021-10-12 09:28:49.951441

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Individual payment reference number

Requested from SSS by c. sotelo at 01:53 PM on Sep 28, 2021.
Purpose: I want to unlock my sss account
Date of Coverage: 08/28/2021 - 09/28/2021
Tracking no: #SSS-366757508882

sotelo 01:53 PM, Sep 28, 2021 

I want to unlock my account  because my account is Locked
1. To get My PRN

SSS 09:28 AM, Oct 12, 2021 

October 12, 2021

Dear criselda sotelo,

Greetings!

Thank you for your request dated Sep 28, 2021 01:53:12 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Individual payment reference number.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information by accessing your My.SSS account in the SSS website. For account resetting, kindly send an email to onlineserviceassisstance@sss.gov.ph.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
FOI Receiving Officer, SSS
FOI Officer

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