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  • REQUEST SUBMITTED

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    Date: 2021-06-20 18:17:10.536351

  • PROCESSING REQUEST

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    Date: 2021-06-29 14:33:14.637765

  • REQUEST SUCCESSFUL

    Your request was successful

    Date: 2021-07-02 20:32:11.488493

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Gcash salary loan approved but did not yet receive the amount

Requested from SSS by M. Flores at 06:17 PM on Jun 20, 2021.
Purpose: Personal and Bills
Date of Coverage: 06/11/2021 - 06/17/2021
Tracking no: #SSS-396758935970

Flores 06:17 PM, Jun 20, 2021 

Hi, i would like some info in regards of my loan in sss. Have already requested it for almost 2 weeks

SSS 02:33 PM, Jun 29, 2021 

June 29, 2021

Dear Mathew,

Thank you for your request dated Jun 20, 2021 06:17:10 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Gcash salary loan approved but did not yet receive the amount.

We received your request on Jun 20, 2021 06:17:10 PM and will respond on or before Jul 09, 2021 06:17:10 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEFNTUy0zOTY3NTg5MzU5NzAM, for request with ticket number #SSS-396758935970.

Thank you.

Respectfully,

FOI Receiving Officer, SSS
FOI Officer

Ignacio 08:32 PM, Jul 02, 2021 

July 2, 2021

Dear Mathew Flores,

Greetings!

Thank you for your request dated Jun 20, 2021 06:17:10 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Gcash salary loan approved but did not yet receive the amount.

Response to your request

We were able to determine that this particular information is already available online and therefore cannot be counted as a valid FOI request. You may retrieve your requested information by accessing your My.SSS account in the SSS website. An email has also been sent to your registered email address. 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Aurora Ignacio
FOI Officer

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