Metropolitan Waterworks and Sewerage System Regulatory Office

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  • REQUEST SUBMITTED

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    Date: 2023-06-05 20:31:58.077274

  • PROCESSING REQUEST

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    Date: 2023-06-06 15:14:59.273841

  • REQUEST SUCCESSFUL

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    Date: 2023-08-04 16:00:31.319021

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Water Audit

Requested from MWSS by Z. Rodenas at 08:31 PM on Jun 05, 2023.
Purpose: Research
Date of Coverage: 05/01/2023 - 06/05/2023
Tracking no: #MWSS-697686365604

Rodenas 08:31 PM, Jun 05, 2023

Hi! I am a Civil Engineering student conducting research about non-revenue water and in line with this, I would like to request a water audit in Quiapo, Manila

Thank you!

Officer 03:14 PM, Jun 06, 2023

June 6, 2023

Dear Zandro Rodenas,

This is about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Water Audit.

In order for us to work further on your request, we need more information from you regarding your query. 

May we know what is the scope of the "Water Audit" that you are referring to?

 You may use the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU1XU1MtNjk3Njg2MzY1NjA0DA, for request with ticket number #MWSS-697686365604, to respond.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Aug 29, 2023 07:13:39 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Rodenas 03:43 PM, Jun 06, 2023

My research focuses on identifying the percentage of non-revenue water in Quiapo, Manila. In line with this, I need to establish water balance data and acquire the following data if it is available:
1.  Volume of water supply (from own sources, imported, and exported)
2. Authorized water consumption( billed metered and unmetered, unbilled metered and unmetered)
3. apparent water losses
4. real water losses
5. system data such as length of mains (pipes), number of service connections, and average operating pressure

Thank you! I hope that this data are available. Attached here is the IWA Standard Water Balance table which you can refer to regarding my request.

Officer 01:44 PM, Jul 17, 2023

July 17, 2023

Dear Zandro,

Thank you for your request dated Jun 05, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Water Audit.

We received your request on Jun 05, 2023 and will respond on or before Jun 26, 2023 08:31:58 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU1XU1MtNjk3Njg2MzY1NjA0DA, for request with ticket number #MWSS-697686365604.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Laciste 04:00 PM, Aug 04, 2023

August 4, 2023

Dear Zandro Rodenas,

Greetings!

Thank you for your request dated Jun 05, 2023 08:31:58 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your FOI request is approved. I enclose a copy of some of the information you requested.

We'd love to hear your thoughts or feedback on how we can improve your experience! Kindly answer the MWSS RO FOI Feedback Form: https://forms.gle/qHB58jfDxdFgbooW8

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Patrick Lester N. Ty, MWSS RO Chief Regulator, at foi@ro.mwss.gov.ph . Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date you received this letter. We will complete the review and tell you the result within 30 calendar days from the date we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

Attachments:
 (FOI) Manila City Water Supply Data AO June 2023.pdf

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