Metropolitan Waterworks and Sewerage System Regulatory Office

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    Date: 2023-05-17 17:53:21.822501

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    Date: 2023-05-19 13:17:50.934160

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Latest official circular on subdivision mother meter billing scheme

Requested from MWSS by E. Mendoza at 05:53 PM on May 17, 2023.
Purpose: Price gouging dispute
Date of Coverage: 01/01/2020 - 05/17/2023
Tracking no: #MWSS-728346369353

Mendoza 05:53 PM, May 17, 2023 

Hi,

Are there any circular that shows what subdivisions are allowed to charge residents on their water bill? Our water service is still owned by the developer (Manila water mother meter) and there has been unannouced rate increase and additional environmental charges imposed on us.

We're currently paying up to 4x the amount a common residential household normally pays.

Officer 01:17 PM, May 19, 2023 

May 19, 2023

Dear Enrico,

Thank you for your request dated May 17, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Latest official circular on subdivision mother meter billing scheme.

We received your request on May 17, 2023 and will respond on or before Jun 07, 2023 05:53:21 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU1XU1MtNzI4MzQ2MzY5MzUzDA, for request with ticket number #MWSS-728346369353.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer


May 22, 2023

Dear Enrico Mendoza,

Greetings!

Thank you for your request dated May 17, 2023 05:53:21 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Latest official circular on subdivision mother meter billing scheme.

The MWSS Regulatory Office has not issued any circular as to how much should be collected or charged to homeowners of a subdivision served by Manila Water through a bulk water supply arrangement. We would like to clarify that the responsibility of Manila Water is up to the mother meter only while the responsibility beyond the mother meter falls under the jurisdiction of the developer. Unless it is stipulated in the Memorandum of Agreement (MOA) entered between Manila Water and the developer that there are restrictions such as an imposed cap on the maximum amount that can be charged to homeowners, the developer can charge or impose its own tariff without restrictions.

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to contact CSRA@ro.mwss.gov.ph or resubmit your request addressed to the correct agency on the eFOI portal at <insert link here>.

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to CSRA@ro.mwss.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,
Rosendo O. Alegre
FOI Officer

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