Metropolitan Waterworks and Sewerage System Regulatory Office

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  • REQUEST SUBMITTED

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    Date: 2023-08-05 21:09:02.185509

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    Date: 2023-08-08 13:18:37.460371

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    Date: 2023-12-07 17:21:57.768197

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2022 Production and Billed Volume per Concessionaire

Requested from MWSS by V. Santillan at 09:09 PM on Aug 05, 2023.
Purpose: For research and update
Date of Coverage: 01/01/2022 - 12/31/2022
Tracking no: #MWSS-880007506934

Santillan 09:09 PM, Aug 05, 2023 

In Reference to #MWSS-744346289906

I would like to request an update as of 2023

Monthly Production and Billed Volume 2022
Water Service Connection 2022

Officer 01:18 PM, Aug 08, 2023 

August 8, 2023

Dear Victor Santillan,

I refer to my letter of Aug 05, 2023 09:09:02 PM about your request under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for 2022 Production and Billed Volume per Concessionaire.

In order for us to work further on your request, we need more information from you regarding your query.  In particular, it would be helpful to know  if you need the date for both Manila Water and Maynilad? You may use the reply function on the eFOI portal at https://pcoomaster11032017100000-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU1XU1MtODgwMDA3NTA2OTM0DA, for request with ticket number #MWSS-880007506934, to respond.

During the period of us awaiting your reply, your request will be put on hold. If we do not receive a reply on or before Oct 31, 2023 05:17:32 AM, your request will be closed.

We hope to hear from you at the soonest possible time.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Santillan 06:42 AM, Aug 09, 2023 

Yes, both Maynilad and Manila Water. 
You can refer to the previous code i mentioned and add on the data to 2022 data.

Santillan 03:48 PM, Aug 17, 2023 

Any updates?

Officer 02:28 PM, Nov 29, 2023 

November 29, 2023

Dear Victor,

Thank you for your request dated Aug 05, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for 2022 Production and Billed Volume per Concessionaire.

We received your request on Aug 05, 2023 and will respond on or before Aug 25, 2023 09:09:02 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://foipmo09232019155230-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEU1XU1MtODgwMDA3NTA2OTM0DA, for request with ticket number #MWSS-880007506934.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer


7 December 2023

Dear Mr. Santillan,

Greetings!

Thank you for your request dated 8 August 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to contact Maynilad Water Services Inc.or resubmit your request addressed to the correct agency at https://www.mayniladwater.com.ph/ or customer.helpdesk@mayniladwater.com.ph and Manila Water Company, Inc. addressed at info@manilawater.com

For further assistance, you may review the FAQ section of the eFOI site: 

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the MWSS Regulatory Office. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We'd love to hear your thoughts or feedback on how we can improve your experience! Kindly answer the MWSS RO FOI Feedback Form: https://forms.gle/qHB58jfDxdFgbooW8

Thank you.

Respectfully,
FOI Officer

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