Civil Aviation Authority of the Philippines

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    Date: 2022-11-24 00:31:45.186039

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    Date: 2022-11-25 16:46:10.422565

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Data on monthly flight cancellations and delays

Requested from CAAP by F. Rojas at 12:31 AM on Nov 24, 2022.
Purpose: Research, Study and Transparency
Date of Coverage: 07/01/2021 - 06/30/2022
Tracking no: #CAAP-677518899525

Rojas 12:31 AM, Nov 24, 2022 

I would like to request the information regarding: 

Data on monthly flight cancellations and delays July to Dec 2021, Jan to June 2022 for PAL and Cebu Pacific and reason for cancellations or delays.


November 25, 2022

Dear Francis Rojas,

Greetings!

Thank you for your request dated Nov 24, 2022 12:31:45 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Data on monthly flight cancellations and delays.

Response to your request

While our aim is to provide information whenever possible, in this instance this Office does not have the information you have requested. However, you may wish to contact Cebu Pacific at https://www.cebupacificair.com/pages/about/talk-to-us and Philippine Airlines  at https://www.philippineairlines.com/about-us/contact-us/corporate-other-services as they can best assist with your request.

You may also contact the Civil Aeronautics Board (CAB) as they are the agency of the government mandated to regulate the economic aspect of air transportation, and shall have the general supervision, control and jurisdiction over air carriers, general sales agents, cargo sales agents, and air freight forwarders. You may send them an eFOI request at https://www.foi.gov.ph/requests?agency=CAB.

For further assistance you may review the FAQ section of the eFOI site: https://batchonboard20190219-dot-efoi-ph.appspot.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to foi_officer@caap.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

REQUEST FOR FEEDBACK

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We would love to hear your thoughts or feedback on how we can improve your experience in using the eFOI portal. We would highly appreciate it if you could send your feedback by accomplishing the FOI Request Feedback Form that you can access through this link:

https://forms.gle/tSDKU422jMd6wa4h8

Thank you for using the eFOI portal.

Respectfully,
CAAP FOI Receiving Officer

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