Davao City Water District

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  • REQUEST SUBMITTED

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    Date: 2021-10-01 14:12:56.260004

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    Date: 2021-10-04 13:04:43.733378

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    Date: 2021-10-04 15:42:34.387179

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Nimfa R. De Leon

Requested from DCWD by M. Biloy at 02:12 PM on Oct 01, 2021.
Purpose: To track renter's monthly water consumption
Date of Coverage: 01/16/2021 - 09/16/2021
Tracking no: #DCWD-960928217740

Biloy 02:12 PM, Oct 01, 2021 

To Whom It May Concern,

I have just signed up for Dava City Water District online but I am unable to see my previous statements. May I ask for copies of my water bills from January to September 2021 so I can track my renter's monthly water consumption. Thank you!

Kind Regards,
Nimfa

Duhaylungsod 01:04 PM, Oct 04, 2021 

October 4, 2021

Dear Marjorie,

Thank you for your request dated October 1, 2021 for copy of water bills from January to September 2021.

Your data request does not fall under Freedom of Information. Since your request falls under customer service, we have endorsed your request to DCWD's Call Center. They will be contacting you regarding the details of your request.

You may also reach them through 244-6767, 235-3293, 0927-798-8966, 0908-441-0653, or 0925-511-3293 hotlines or DCWD's FB Page (www.facebook.com/officialDCWD) and website (www.davao-water.gov.ph) chat support.

Thank you.

Respectfully,

Jovana Cresta Duhaylungsod
FOI Officer


October 4, 2021

Dear Ms. Marjorie Biloy,

Greetings!

Thank you for your request dated Oct 01, 2021, re: Copies of your water bills from January to September 2021, .

Your data request does not fall under Freedom of Information but, can be accommodated thru our frontline services. As you have already provided your contact information, we will be endorsing this to the concerned department so that they may get in touch with you.

For queries and other concerns on DCWD's services, you may contact DCWD thru its 24-hour customer support hotlines 235-DCWD (3293), 0927-7988966, 0925-5113293 and 0908-4410653 or website (www.davao-water.gov.ph) and official Facebook page (facebook.com/davaowater) chat support.

Thank you.

Respectfully,
Ariel Noble
FOI Decision Maker

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