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    Date: 2022-11-23 10:26:22.665231

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    Date: 2023-07-31 14:38:21.773061

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RE: VaxCert Correction Request (Ref ID - Plaridel: 1787272)

Requested from DICT by V. YUMUL at 10:26 AM on Nov 23, 2022.
Purpose: INTERNATIONAL TRAVEL (URGENT/SENIOR CITIZEN)
Date of Coverage: 07/28/2021 - 01/17/2022
Tracking no: #DICT-436440400364

YUMUL 10:26 AM, Nov 23, 2022 

RE: VaxCert Correction Request (Ref ID - Plaridel: 1787272)

To DICT,

I spoke to VAXCERTPH contact center agent and they told me that the system is still down for correction of entries. We have international travel upcoming and we need the correct VAXCERT. Appreciate assistance to correct the entries. 

Kindly refer to VAXCERT Reference ID: 1787272. 

FROM: VENECIA I. YUMOL
TO: VININCIA CALAGOS YUMUL
DOB: 07/08/1939
LGU: Plaridel, Bulacan

1st Dose: Janssen (J&J) / July 28, 2021
2nd Dose: Moderna / January 17, 2022

Thank you.

Mrs. Yumul


July 31, 2023

Dear VININCIA,

Greetings!

Thank you for your request dated Nov 23, 2022 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for RE: VaxCert Correction Request (Ref ID - Plaridel: 1787272).

Response to your request

While our aim is to provide information whenever possible, in this instance this concern can be best addressed by the Department of Health.

VaxCertPH is a portal and mobile app developed by the DICT for the Department of Health (DOH) for the issuance of digital vaccination certificates for vaccinated individuals in the country. Please be informed that the DICT does not handle management of personal information of vaccinees in the portal.

To get your digital vaccine certificate, visit
https://vaxcert.doh.gov.ph/ For more information, you may contact the DOH VaxCert Support team at: vaxcertsupport@doh.gov.ph or thru phone at: 88-7614-88

For further assistance you may review the FAQ section of the eFOI site: https://www.foi.gov.ph/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the DICT information at information@dict.gov.ph. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Receiving Officer

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