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    Date: 2024-01-14 23:19:47.808623

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Unemployment Benefit Certification

Requested from DOLE by J. Samson at 11:19 PM on Jan 14, 2024.
Purpose: Unemployment Benefit Certification
Date of Coverage: 01/14/2024 - 01/14/2024
Tracking no: #DOLE-913341417889

Samson 11:19 PM, Jan 14, 2024

Hi,

I would like to request an Unemployment Benefit Certification for involuntary separation claim for SSS. My transaction always got rejected.

 Transaction Number: UBMW0942024010884646

My case on NLRC still pending. 
I was forced to resign due to maltreatment by the owner, serious insult/rude treatment by his executive assistant.

Please advise what action should be taken on my part.

Salazar 09:30 AM, Jan 16, 2024

January 16, 2024

Dear Jana Belle Samson,

Greetings!

Thank you for your request dated Jan 14, 2024 11:19:47 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Unemployment Benefit Certification.

Response to Request

This is to inform you of the process and requirements by which to apply for the issuance of CERTIFICATE OF INVOLUNTARY SEPARATION from your employer.  An employee who was involuntarily separated by their employer may file their application for the issuance of CERTIFICATE OF INVOLUNTARY SEPARATION at the following through e-mail: 

1. For Local Workers - DOLE Field/Provincial Office (for local workers) where the company or employer is located or where the employee resides:

https://clients.ncr.dole.gov.ph/isc/

2. For Overseas Filipino workers - Philippine Overseas Labor Office- POLO where their employer operates or at the DOLE Field or Provincial Office where the OFW resides.
The requirements to substantiate the issuance of the certificate of involuntary separation are as follows: 
a.	at least one (1) valid I.D. 
b.	copy of the Notice of Termination issued by the employer, in the absence of Notice of Termination, an applicant may submit a duly notarized Affidavit of Termination of Employment 
Within one (1) day upon receipt and verification of application with complete documentary requirements, the DOLE Field or Provincial Office or Philippine Overseas Labor Office shall issue the certification.

For further assistance, you may call DOLE-NCR:

DOLE-NCR-   TSSD-Employment Promotion and Workers Welfare (Development):

LORNA R. OBEDOZA
Division Chief
Tel No. (02) 5303-0364, (02) 8400-6011, (02) 8243-3594
Email: tssdepww_ncr@yahoo.com

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary Bienvenido E. Laguesma at DOLE Building, Muralla St., Intramuros, Manila. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Help us to continuously improve our FOI Program Implementation by accomplishing the DOLE-FOI Request Feedback Form through this link: bit.ly/DOLE-FOIFeedbackForm.

Thank you so much and keep safe!

Respectfully,

Zyra Glerica E. Perlora
FOI Officer

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