Department of Social Welfare and Development

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    Date: 2024-01-08 13:53:41.364831

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    Date: 2024-01-09 10:31:42.141552

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Burial Assistance

Requested from DSWD by G. Andadi at 01:53 PM on Jan 08, 2024.
Purpose: For Burial Assistance
Date of Coverage: 12/17/2023 - 12/27/2023
Tracking no: #DSWD-371066445670

Andadi 01:53 PM, Jan 08, 2024 

Hello, I would like to ask for burial assistance for my grandmother. We still have balance for her funeral services. Thank you


January 9, 2024

Dear Glena Ray,

Greetings!

Thank you for your request dated Jan 08, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Burial Assistance.

Response to your request

Response to your request

Unfortunately, we were able to determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.

However, you may contact or visit the following offices of DSWD for your concern under the Assistance to Individuals in Crisis Situation Program.

CLARIVEL C. BANZUELA
Social Welfare Officer V / Division Chief, Statutory Programs Division
072-687-8000 local 219
opd.fo1@dswd.gov.ph

LOUIE A. ACOSTA
Social Welfare Officer III / Head, Crisis Intervention Section
072-687-8000 local 209
cispsp.fo1@dswd.gov.ph
For more information regarding the said program, you may visit:
https://aics.dswd.gov.ph/types-of-aics-program/

For more information regarding the said program, you may visit:
https://aics.dswd.gov.ph/types-of-aics-program/

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary REX GATACHALIAN at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We would love to hear your feedback so we can improve our services.  Kindly fill out the customer feedback form from this link:

https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform


Thank you.

Respectfully

FOI Officer

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