Department of Social Welfare and Development

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  • REQUEST SUBMITTED

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    Date: 2024-01-18 10:05:16.200004

  • PROCESSING REQUEST

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  • REQUEST DENIED

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    Date: 2024-01-18 13:09:32.328465

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Asking for help.

Requested from DSWD by k. rabela at 10:05 AM on Jan 18, 2024.
Purpose: Helping a singlemom
Date of Coverage: 01/01/2024 - 01/17/2024
Tracking no: #DSWD-788821179959

rabela 10:05 AM, Jan 18, 2024 

Hi Im Kamil Rabela, Singlemom and breadwinner of my family. Asking for help to bebpart of your free laptop program, im not a student but my son is, and currently on grade4 it will be really great help for us i have a work and the main  reason why im asking for help is because since im the onlynone supporting my son and also helping my family i needed tonhave extra job, wanted to be a freelance va but i have equipment and budget to have one. Im hoping for your consideration on mybrequest it will bebreally a great help for me and my son as well. Thank you and Godbless.


January 18, 2024

Dear Ms. Rabela,

Greetings!

Thank you for your request dated Jan 18, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Asking for help..

Response to your request

Unfortunately, we determined that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.

However, for your concern, you may contact the following for financial assistance under the Assistance to Individuals in Crisis Situation Program:

DSWD Field Office NCR – Crisis Intervention Section
Telephone Number: (02)733-0010 to 18
E-mail: foncr@dswd.gov.ph

For more information regarding the said program, you may visit:

https://www.dswd.gov.ph/aics/

https://ncr.dswd.gov.ph/about-us/citizens-charter/assistance-to-individuals-in-crisis-situations/


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary REX GATACHALIAN at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We would love to hear your Feedback so we can improve our services.  Kindly fill out the Customer feedback form from this link:

https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform


Thank you.

Respectfully,

DSWD FOI Receiving Officer

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