Department of Social Welfare and Development

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  • REQUEST SUBMITTED

    You have submitted an FOI request

    Date: 2024-01-26 07:45:18.948898

  • PROCESSING REQUEST

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  • REQUEST DENIED

    Your request was denied

    Date: 2024-01-26 09:37:23.579963

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Burial assistance

Requested from DSWD by A. Claridad at 07:45 AM on Jan 26, 2024.
Purpose: Funeral payment
Date of Coverage: 12/25/2023 - 01/06/2024
Tracking no: #DSWD-819914122724

Claridad 07:45 AM, Jan 26, 2024 

Asking financial/burial assistance for my brother who passed away last December 25,2023.
For me to pay the balance in his funeral


January 26, 2024

Dear Ms. Claridad,

Greetings!

Thank you for your request dated Jan 26, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Burial assistance.

Response to your request

Unfortunately, we were able to determine that your request is a frontline service transaction and not a valid Freedom of Information (FOI) Request. Thus, we are constrained to deny your request.

However, you may contact the DSWD Field Office I through the following contact information for financial assistance under the Assistance to Individuals in Crisis Situation Program:

DSWD Field Office I– Crisis Intervention Section
Cellphone Number: 0945-823-7218 (Globe)
                                0961-548-8850 (Smart)
E-mail: sapfo1.helpdesk@gmail.com

DSWD FO I ILOCOS SUR SWAD
Office Address: Luisa Bldg., Quezon Avenue, Salcedo St., Brgy. III, Vigan City, Ilocos Sur
Telephone Number: (077) 674-0137


For more information regarding the said program, you may visit:
https://www.dswd.gov.ph/aics/


Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Secretary REX GATACHALIAN at DSWD-Central Office, IBP Road Batasan Pambansa Complex, Constitution Hills, Quezon City. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

We would love to hear your Feedback so we can improve our services.  Kindly fill out the Customer feedback form from this link:

https://docs.google.com/forms/d/e/1FAIpQLSczFnilLByGiihY4HpktLYfMVUxA9tx7WyncDQAXd2_PUOvbg/viewform


Thank you.

Respectfully,

DSWD FOI Receiving Officer

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