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    Date: 2023-11-29 18:12:50.528358

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Guidelines on failure of supplier to receive Purchase Order

Requested from GPPB by E. Durano at 06:12 PM on Nov 29, 2023.
Purpose: Clarification on the procurement process
Date of Coverage: 06/07/2023 - 11/29/2023
Tracking no: #GPPB-023921025713

Durano 06:12 PM, Nov 29, 2023 

Good day!

In behalf of Digos Water District (DWD) I would like to ask for clarification on how we could handle suppliers that failed to receive Purchase Orders (PO). To give a background: 3 POs were sent to a winning bidder thru their registered email on June 7, June 15, and June 26, 2023, respectively. After such communication, the supplier cannot be contacted (no replies) thru email nor thru calls, except for 1 signed PO returned in Aug 9, but no deliveries made.
Q: Can we declare the said bidder to be non-responsive?
Q: Can we proceed to award the items to the next lowest bidder?


November 30, 2023

Dear Requesting Party,

Greetings!

Thank you for your request dated Nov 29, 2023 06:12:50 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for Guidelines on failure of supplier to receive Purchase Order.

Response to your request

While our aim is to provide information whenever possible, in this instance, the FOI Portal cannot serve as the channel for your inquiry. Request for clarifications on certain rules on RA 9184 may be made in writing which has to be submitted via email at gppb@gppb.gov.ph or in case of immediate inquiries, you may call the Public Assistance Team of the GPPB-TSO at (02) 7900-6740 to 41 and 43 to 44.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Executive Director Rowena Candice M. Ruiz at gppb@gppb.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

To help us in our constant endeavor to provide excellent public service, we would appreciate it if you shared your thoughts concerns and comments, and suggestions through the GPPB-TSO Customer Satisfaction Feedback Survey which may be accessed at https://bit.ly/GPPBTSOFEEDBACK. Please select “EXTERNAL” for the Client Category, “ON-LINE” for the Mode of Service Delivery, and “FREEDOM OF INFORMATION (FOI) REQUESTS” for the Type of Services Availed from the GPPB-TSO. Your feedback is important to us!

Thank you.

Respectfully,
https://www.foi.gov.ph/help
FOI Receiving Officer

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