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Date: 2023-12-31 05:41:16.005462
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Date: 2024-01-15 10:54:36.888454
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Requested from HDMF by W. Sayson at 05:41 AM on
Dec 31, 2023.
Purpose: Request for posting the missing contribution from 06/2013 to 08/2014
Date of Coverage: 06/01/2013 - 08/01/2014
Tracking no: #HDMF-884026490947
15 January 2024 Dear Requestor, This refers to your eFOI request received on 31 December 2023 sent via the eFOI portal of the Home Development Mutual Fund (Fund) wherein you are requesting your missing Pag-IBIG Contributions from June 2013 to August 2014. In your request, you have also attached your SSS employee history. Kindly be informed that Section 3 of Executive Order No. 2, series of 2016 (Executive Order) grants every Filipino citizen the right to access information, official records, public records and to documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development. In accordance with the aforementioned Executive Order, the Pag-IBIG Fund People’s Freedom of Information Manual (Manual) also states that “Information for Disclosure” includes: information promoting the awareness and understanding of policies, programs, activities, rules or regulations affecting the public, government agencies, and the community and economy (Section 2 of the Manual). Considering that you did not request for any information, official records, public records and documents and papers pertaining to official acts, transactions or decisions, as well as to government research data used as basis for policy development, we are constrained to deny your request. Nevertheless, we took the liberty of endorsing your request to the operating unit concerned – the Member Services Support Unit (MSSU). For your inquiries or concerns, you may contact Mr. Carl Andrew S. Siy, Manager of MSSU at cssiy@pagibigfund.gov.ph or call (+632) 8422-3000 local 6516. In compliance with Section 6.6.1 of the Anti-Red Tape Authority (ARTA) Memorandum Circular No. 2019-002, series of 2019 entitled Guidelines on the Implementation of the Citizen’s Charter in Compliance with Republic Act 11032, otherwise known as the “Ease of Doing Business and Efficient Government Service Delivery Act of 2018,” and Its Implementing Rules and Regulations, may we kindly request your thoughts or feedback on how we can improve your experience by filling out the Feedback Form in this link: FOI Request Feedback Form (google.com). eFOI Receiving Officer
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