Requested from PCSO by G. Tolentino at 03:37 PM on
Dec 30, 2023.
Purpose: for hospitalization expenses,bills
Date of Coverage: 11/28/2023 - 12/28/2023
Tracking no: #PCSO-437102144315
Tolentino 03:37 PM, Dec 30, 2023
dear Sir Madam,
goid day.we ask for financial help for my daughters hospitalization expenses,Our bill was much higher as we never imagined.it reached almost into 3mllion...We cant afford to pay the whole amount and we are in deep financial crisis due to my daughters situation..please support and help us to contribute for hospital bills..thank you..
sincerely,
gidgeth gumapon
mother of patient
Tolentino 03:40 PM, Dec 30, 2023
sur/mafam..
please help us for the hispitalization expenses and bills ..we hope that your good office can grant us help .
thank you.
mrs.gumapon
Ramirez 07:44 AM, Jan 02, 2024
January 2, 2024
Dear Gidgeth,
Thank you for your request dated Dec 30, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for financial assistance/ hospital bill.
We received your request on Dec 30, 2023 and will respond on or before Jan 19, 2024 03:37:03 PM, in accordance with the Executive Order's implementing rules and regulations.
Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEVBDU08tNDM3MTAyMTQ0MzE1DA, for request with ticket number #PCSO-437102144315.
Thank you.
Respectfully,
Maricar Ramirez
FOI Officer
Decision Maker - Admin 08:49 AM, Jan 02, 2024
January 2, 2024
Dear Gidgeth Tolentino,
Greetings!
Thank you for your request dated Dec 30, 2023 03:37:03 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.
Your Request
You asked for financial assistance/ hospital bill.
Response to Request
Attached herewith are documentary requirements for each type of assistance under the PCSO Medical Access Program.
We wish to inform you that the PCSO provides medical assistance through issuance of Guarantee Letters addressed to hospitals in favor of a patient. Application for assistance shall depend upon the location of the hospital/health facility where the patient is being managed/ treated and if the hospital/facility has a Malasakit Center.
Patient confined or being treated in hospitals/facilities with Malasakit Centers should submit their application for assistance thru the Malasakit Centers, while patients being treated in hospitals/facilities with no Malasakit Centers should apply for assistance with the nearest branch offices or thru Online Application for hospitals/facilities in the National Capital Region. The system shall automatically open at exactly 8:00 am (Philippine standard time) Monday to Friday except for holidays. The system is set to accept cases based on the available budget for the day and is subject to reopening at a later time within the day if the daily allocation is yet to be fully utilized.
You can find the list of Malasakit Centers nationwide through our website at www.pcso.gov.ph. Look for the Programs and Services tab and click Medical Access Program under CAD Programs and Services.
Your right to request a review
If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <ogm@pcso.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.
If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).
Customer Satisfaction Survey
Please take a moment to fill out the PCSO FOI Request Survey Form at https://forms.gle/HUaPg456pWCGBopGA and the PCSO Client Satisfaction Measure (CSM) at https://forms.office.com/Pages/ResponsePage.aspx?id=J8aJWR0dCk-oiCB1LbPAoPddmWRBAj9EmMGXbDLBEhNUQVFaWTMwTlFEVllCVTRITEM5WE04VFoyUSQlQCN0PWcu&origin=QRCode. Your input will help us improve our service.
Thank you.
Respectfully,
JULIETA F. ASEO
PCSO Decision Maker
Attachments:
Updated MAP Documentary Requirements, Coverage and Procedure of NCR Online Application.pdf List of Malasakit Centers Nationwide updated as of 02 November 2022.pdf
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