Philippine Charity Sweepstakes Office

Coronado 01:11 PM, Feb 02, 2024

February 2, 2024

Dear Edmar,

Thank you for your request dated Feb 02, 2024 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Gallbladder stone.

We received your request on Feb 02, 2024 and will respond on or before Feb 23, 2024 12:54:38 PM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at https://www.foi.gov.ph/requests/aglzfmVmb2ktcGhyHgsSB0NvbnRlbnQiEVBDU08tNjc3NzgyNjc0NTQ1DA, for request with ticket number #PCSO-677782674545.

Thank you.

Respectfully,

Edwin Michael Coronado
FOI Officer

Decision Maker - Admin 04:05 PM, Feb 02, 2024

February 2, 2024

Dear Edmar Yanzon,

Greetings!

Thank you for your request dated Feb 02, 2024 12:54:38 PM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Gallbladder stone.

Response to Request

Attached herewith are documentary requirements for each type of assistance under the PCSO Medical Assistance Program.  

We wish to inform you that the application for assistance shall depend upon the location of the hospital/health facility where the patient is being managed/ treated and if the hospital/facility has a Malasakit Center.

Patient confined or being treated in hospitals/facilities with Malasakit Centers should submit their application for assistance thru the Malasakit Centers, while patients being treated in hospitals/facilities with no Malasakit Centers should apply for assistance with the nearest branch offices or thru Online Application for hospitals/facilities in the National Capital Region.  

You can find the list of Malasakit Centers nationwide through our website at www.pcso.gov.ph. Look for the Programs and Services tab and click Medical Access Program under CAD Programs and Services.

INTERIM PROCESS DUE TO UNAVAILABILITY OF THE NCR APPLICATION SYSTEM

1.	Down load and fill-up the MAP Application form from the PCSO official website at www.pcso.gov.ph;
2.	Scan all the documentary requirements based on the request including the MAP Application form;
3.	Email and upload all the scanned documentary requirements at ncrmap@pcso.gov.ph.
Important Reminder: Kindly put the name of the patient and type of assistance/request to the subject;
4.	Wait for the notification through email within the day or within 24 hours from receipt of complete documents. If approved, print the Guarantee Letter (GL) and the MAP application form.
5.	Submit the printed Guarantee Letter, screenshot of email notification from ncrmap@pcso.gov.ph. Assessment Form and MAP Application form including the complete documentary requirements to the Hospital, Dialysis Center, Partner Health Facility (PHF)/medicine retailer and Diagnostic Center.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to <ogm@pcso.gov.ph>. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Customer Satisfaction Survey

Please take a moment to fill out the PCSO FOI Request Survey Form at  https://forms.gle/HUaPg456pWCGBopGA and the PCSO Client Satisfaction Measure (CSM) at https://forms.office.com/Pages/ResponsePage.aspx?id=J8aJWR0dCk-oiCB1LbPAoPddmWRBAj9EmMGXbDLBEhNUQVFaWTMwTlFEVllCVTRITEM5WE04VFoyUSQlQCN0PWcu&origin=QRCode. Your input will help us improve our service. 

Thank you.


Respectfully,


JULIETA F. ASEO
PCSO Decision Maker

Attachments:
 Updated MAP Documentary Requirements, Coverage and Procedure of NCR Online Application.pdf
 List of Malasakit Centers Nationwide updated as of 02 November 2022.pdf