Philippine Retirement Authority

September 27, 2023

Dear Eric Berlin,

Greetings!

Thank you for your request dated Sep 26, 2023 06:26:23 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your request

You asked for SRRV-PRA has held a deposit and passport since July 12.


Response to your request

While our aim is to provide information whenever possible, please be informed that in this instance, your request for assistance does not qualify as a valid request under Freedom of Information (FOI).

Nevertheless, we have already forwarded your concern to the appropriate division handling your request, and per verbal feedback from them, your request for retrieval of your passport and visa deposit is already being processed.

For updates, you may reach the Servicing Division through the following:

Email address: servicing@pra.gov.ph or cancellation@pra.gov.ph
Telephone Nos. : 8848-1412 to 16 local 2039, 2049, and 2066

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Department of Tourism Secretary, Ma. Esperanza Christina Garcia Frasco and send it through their email at osec@tourism.gov.ph. Your review request should explain why you are dissatisfied with this response and should be made within 15 calendar days from the date when you received this letter. We will complete the
review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Ruzielle M. Retoria
FOI Receiving Officer