Social Housing Finance Corporation

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    Date: 2023-11-14 09:53:00.767013

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    Date: 2023-11-14 11:28:46.089772

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How to pay via GCash?

Requested from SHFC by E. Domingo at 09:53 AM on Nov 14, 2023.
Purpose: To learn how to pay my housing dues via GCash
Date of Coverage: 11/14/2020 - 11/14/2023
Tracking no: #SHFC-546433226410

Domingo 09:53 AM, Nov 14, 2023 

Dear SHFC,

I've been calling your office since Monday. It just rings and no one is answering.

I just want to know how to generate a Reference Number so that I could pay my housing dues via GCash?

I can login to your Zeus system online just fine. Where do I go from there?

Sincerely,

Elmer Domingo
www.elmerdomingo.com

Customer Relations and Complaints Department 11:28 AM, Nov 14, 2023 

November 14, 2023

Dear Elmer Domingo,

Greetings!

Thank you for your request dated Nov 14, 2023 09:53:00 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request:

You asked for "How to pay via GCash?"

Response to Request:

Your FOI request is approved. 

Kindly follow the steps indicated below to generate a reference code that you could use in settling your amortization online:

1. Log in to Social Housing Finance Corporation’s (SHFC) ZEUS portal via this link: https://www.shfc.dhsud.gov.ph:2381/Login/zLogin.aspx 
2. Type in your credentials and click Enter:
      -	Account Number: (Your 11-digit MB Code)
      -	PIN: (Last 4 digits of your MB Code)
3. Click the “Member Beneficiaries” tab on the left portion of your screen.
4. Click the “View” tab in orange font.
5. Click the “Statement of Account (SOA)” orange tab which can be found on the upper right portion of your screen to generate your SOA.

Your Reference Code can be found on the upper right or lower left part of your SOA. Kindly take note that the reference code changes every time a SOA is generated, thus, the code found in your latest/most recent generated SOA should be used as payment reference. 

For related concerns, you may call us at mobile number 0917-802-2740.

Your right to request a review:

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to Mr. Florencio R. Carandang, Jr., OIC-Vice President of Corporate Planning and Communications Group at contact@shfcph.com. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

Strategic Communications Department
FOI Receiving Officer

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